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Store Policies Ordering Online: Ordering Online with us is safe and secure! We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. A note about the Fair Credit Billing Act. Under this act, your bank limits your total loss and cannot hold you liable for more than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures. We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also mail us a Money Order or a personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise. Please allow an additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by mail, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address below. Make payable to: PJ Clark Designs and mail to: PJ Clark Designs Return / Refund Policy: Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us immediately after your package arrives for a return authorization claim number. All claims MUST be made within 3 days of receipt of order. Shipping charges will not be refunded. Returned products must be in absolutely new and unused condition for refund. Damages related to shipping need to be recouped through USPS by the customer. Shipping and tax Information: Shipping charges are calculated on total cost basis. We don't believe in making money from exuberant shipping charges. The most expensive is $3.00 and any purchase of more than $50 the company pays all shipping and insurance charges. Tax is for PA residents only. The rates are as follows: $0.01 - $14.99 = $3.00 $15.00 - $29.99 = $2.50 $30.00 - $39.99 = $2.00 $40.00 - $49.99 = $1.50 $50.00 and up is free Sales Tax Calculation: Pennsylvania residents at a rate of 6 %.Any order shipped to a non PA residence has no tax. Privacy: We respect your privacy and never sell, trade, exchange or give out your personal information. Click here to view our commitment to your privacy. |
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